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  • Mon-Wed: 7:30am-6pm | Thur: 8am-7pm | Fri: 8:30am-4pm

What is the difference between a podiatrist and a chiropodist?
Not a great deal. Chiropodists changed their name to podiatrists in 1977. Podiatrists are able to look after all of your foot and ankle complaints from knee pain to heel pain (Plantar Fasciitis).
How often should I visit a podiatrist?
You should think of your feet the same way you think about your teeth. Prevention is better than cure so be sure to have regular check ups. We recommend that you have your feet checked at least once a year. This is even more important if you have orthoses as they may need adjusting. Those of you who suffer from more complex conditions such as diabetes should have your feet checked much more frequently. Any problems or soreness should be diagnosed and treated as soon as possible to avoid further injury.
Are the Podiatrists at Kenmore Podiatry Clinic experienced?
All our podiatrists have completed a four year bachelor degree majoring in Podiatry. We are all members of the Australian Podiatry Association (Queensland) and participate in continuing education.
How much time should I allow before my initial appointment?
Arrive 5-10 mins prior to your first appointment to complete any necessary paperwork.
What should I bring with me to my initial appointment?
Any referral letters from Medicare or DVA, any diagnostic tests results eg. x-ray, ultrasounds, MRI scans etc. It is also helpful to bring your usual or most worn shoes and any current or previous orthoses.
Will my private Health Fund cover me?
Podiatry is covered under most Private Health Insurance 'Extras' funds, and we have HICAPS facilities for on-the-spot claiming (please bring your health fund card in order to do this). Please check with your health fund to determine your level of cover for podiatry services, as there is wide variability. We are Bupa Members First providers, which allows Bupa members to access significant discounts on their podiatry fees and services. We have also recently become part of the HCF More for Feet Program, which means eligible members can visit us for an annual assessment at no out of pocket cost (subject to HCF Approved Conditions List).
Will Medicare cover me?
Medicare will cover some, but not all patients for Podiatry. If you have a chronic health condition eg Diabetes, chronic arthritis, visual impairment and have a disease that will significantly affect your feet and lower limbs and your ability to care for them, you may be entitled to EPC (Enhanced Primary Care). Unfortunately, we are unable to bulk bill our Medicare consultaions. Kenmore Podiatry has a policy of using Medipass for those Medicare referred patients on a Çhronic Disease Plan’ from their GP. This means payment of full consultation is expected on the day of the consultation and then the Medicare rebate is claimed back from Medicare directly to the patient. You will require a referral from your GP and will be entitled to a maximum of five visits per year.
Do I need a referral?
If you are seeking to have your care covered under DVA or Medicare, a GP referral will be necessary. If you hold a Department of Veterans Affairs (DVA) card for podiatry treatment (Gold or Podiatry-related White Card) an annual referral is required. You will be fully covered with no out-of pocket fees when referred by your GP.

If you have any further questions or queries, we are a friendly bunch and only too happy to help. Please contact us today.